Hi CellSAM / DeepCell team,
I am experiencing an account access problem with users.deepcell.org.
I registered using an academic email address with the suffix .edu.cn, so it should qualify as an educational/non-commercial domain.
However, after registration:
the registration page showed that registration was successful
I never received any verification email in my inbox
I also checked the spam/junk folder and still found nothing
When I try to log in, the website always says that the username and password do not match.
So at the moment I am stuck in this state:
registration appears successful
no verification email is ever received
login does not work
therefore I cannot obtain DEEPCELL_ACCESS_TOKEN and cannot download CellSAM pretrained weights
Could you please help check whether:
my account is pending approval or verification,
the verification email failed to send, or
there is some issue with .edu.cn academic domains?
Thank you.
Hi CellSAM / DeepCell team,
I am experiencing an account access problem with users.deepcell.org.
I registered using an academic email address with the suffix .edu.cn, so it should qualify as an educational/non-commercial domain.
However, after registration:
the registration page showed that registration was successful
I never received any verification email in my inbox
I also checked the spam/junk folder and still found nothing
When I try to log in, the website always says that the username and password do not match.
So at the moment I am stuck in this state:
registration appears successful
no verification email is ever received
login does not work
therefore I cannot obtain DEEPCELL_ACCESS_TOKEN and cannot download CellSAM pretrained weights
Could you please help check whether:
my account is pending approval or verification,
the verification email failed to send, or
there is some issue with .edu.cn academic domains?
Thank you.