Skip to content

I have completed the registration successfully, but I did not receive the verification email. #123

Description

@xiyanng

Hi CellSAM / DeepCell team,

I am experiencing an account access problem with users.deepcell.org.

I registered using an academic email address with the suffix .edu.cn, so it should qualify as an educational/non-commercial domain.

However, after registration:

the registration page showed that registration was successful
I never received any verification email in my inbox
I also checked the spam/junk folder and still found nothing
When I try to log in, the website always says that the username and password do not match.

So at the moment I am stuck in this state:

registration appears successful
no verification email is ever received
login does not work
therefore I cannot obtain DEEPCELL_ACCESS_TOKEN and cannot download CellSAM pretrained weights
Could you please help check whether:

my account is pending approval or verification,
the verification email failed to send, or
there is some issue with .edu.cn academic domains?

Thank you.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Fields

    No fields configured for issues without a type.

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions